miércoles, 27 de abril de 2011
building customer loyalty:
building customer loyalty:
It is an important aspect for the growth of an organization. The key to a successful business is a steady customer base. After all, successful businesses typically see 80 percent of their business come from 20 percent of their customers. Different ways to build customer loyalty are communicate, customer service, employee loyalty, employee training, customer incentives, product awareness, reliability, and to be flexible.
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